Krista executes end-to-end business processes as a unified, cognitive system.

How the Krista Document Process Works

Scroll down to explore each stage of the workflow. The panel on the right updates as you progress through each step.

STEP 1 OF 6

Krista Monitors Content Streams and Inboxes

Krista continuously monitors shared email inboxes, content repositories, and shared drives. When a new document arrives, she reads the subject line, body text, and attachments to ensure no business context is lost. Unlike task automation tools that fire and forget, Krista maintains durable state across long-running processes. She remembers where each document is in the workflow, what data has been collected, and who needs to act next, even if a process takes days to complete.

STEP 2 OF 6

Krista Classifies Documents via Native ML

GenAI generates text. Krista generates outcomes. Rather than relying on generic LLM prompts that guess at document types, Krista builds native machine learning classifiers trained directly on your business data. These purpose-built models learn to recognize invoices, quotes, and credit memos with your terminology and formatting. Unlike competitors who stuff spaghetti code into prompts, Krista’s proprietary models mature from 50% to over 90% accuracy within weeks and get smarter with every interaction through continuous learning.

STEP 3 OF 6

Krista Extracts and Validates Actionable Data

Krista converts attachments into readable text and extracts key data points like supplier names, line items, and total amounts. She validates every extraction through confidence scoring, quantifying her certainty on each data point rather than forcing you to trust the output 100% or check it 100%. When accuracy is paramount, Krista limits responses strictly to your documents and business rules. If a data point cannot be verified, she flags it rather than filling gaps with hallucinated information.

STEP 4 OF 6

Krista Orchestrates Governed Human Verification

When Krista identifies an anomaly or low-confidence data point, she intelligently escalates the task using her native user database and role-based access controls. Unlike headless automation tools with no concept of your org chart, Krista dynamically routes exceptions to the correct expert by role, not a hardcoded email address. She provides full context, quantifies her uncertainty, and pauses the workflow without losing state, ensuring human judgment remains in control while the system continues to learn from every decision.

STEP 5 OF 6

Krista Performs Three-Way Matching and Audits

Krista retrieves related purchase orders from your accounting systems using her unified platform architecture, where every agent shares connections, memory, and context. She performs a three-way match between the invoice, PO, and goods receipt, enforcing your specific business rules to flag discrepancies. Krista's native anomaly detection learns what "normal" looks like for your business. When a vendor price spikes or a discount exceeds the norm, she flags it immediately. This is business logic that generic GenAI simply cannot perform.

STEP 6 OF 6

Krista Executes Actions and Updates Systems

Once validated, Krista automatically maps vendor IDs and cost centers to enter data into your ERP or accounting system. She logs every action as a permanent audit trail with full confidence scores, ensuring your systems of record stay accurate and compliant. Krista enforces a strict Draft, Test, Live lifecycle, so workflows are validated in a safe environment before touching live operations. Every resolved case feeds back into the platform's constructed memory, making the entire enterprise smarter.

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That’s the full Krista document processing workflow in action. From durable state management to native ML classification, confidence-scored extraction, governed human-in-the-loop verification, and autonomous system updates, Krista replaces agent sprawl with a unified cognitive system that is Complete in its execution, Cognitive in its intelligence, and Careful in its operation.

Krista Krista Inbound Document Processing
Ask a System
Ask a System
New email in ap@yourcompany.com
From: billing@acme-supplier.com
Subject: Invoice #INV-2024-7891 Attached
1 attachment: invoice_7891.pdf
Monitoring inbox and shared drives... New message with attachment detected. Reading subject, body, and metadata.
Step 1 complete. Document received. Moving to classification.
Krista Krista Inbound Document Processing
Ask Krista AI
Ask Krista AI
Analyzing attachment: invoice_7891.pdf Running native ML classifier trained on your business documents.
Classification result: Document type: Invoice
Sub-type: Vendor Purchase Invoice
Confidence: 96%
Step 2 complete. Document classified. Proceeding to data extraction.
Krista Krista Inbound Document Processing
Ask Krista AI
Ask Krista AI
Extracting key data points... Supplier: Acme Industrial Supply
Invoice #: INV-2024-7891
Line items: 3 detected
Total: $14,750.00
Confidence scoring... Supplier name: 99% | Line items: 97% | Total: 99%
Overall data integrity: 98%
Step 3 complete. All data extracted and validated. Proceeding to verification.
Krista Krista Inbound Document Processing
Inform a Person
Inform a Person
Anomaly detected Line item #2 unit price ($4,250) differs from catalog ($3,950).
Flagged. Initiating governed escalation.
Routing to AP Manager (Vendor Pricing)... Providing: original PDF, extracted data, flagged discrepancy, supplier history.
Waiting for human verification... Krista paused. Human judgment in control.
Step 4 complete. Expert confirmed: new contract rate is valid. Proceeding.
Krista Krista Inbound Document Processing
Ask a System
Ask a System
Retrieving PO from accounting systems... Matching PO found: PO-2024-3344
Three-way match... Invoice INV-2024-7891 / PO PO-2024-3344 / GR GR-8821
Line items: 3/3 matched | Amounts: 0.2% variance
Business rules check... Duplicate: PASSED | Net 30: confirmed | Under $25K: auto-approved | Fraud: none
Step 5 complete. Three-way match verified. Ready for system entry.
Krista Krista Inbound Document Processing
Manage Information
Manage Information
Mapping to ERP... Vendor ID: V-00482 | Cost center: CC-3100 | GL: 5200
Posting to accounts payable... AP voucher created in SAP. Payment scheduled: April 14, 2026.
Audit trail logged. Receipt, classification, verification, match, and ERP entry recorded.
Step 6 complete. Systems updated. Audit secured. Ready for next document.
Krista Krista Inbound Document Processing
End Conversation
End Conversation
That's the full Krista document processing workflow.
Invoices classified, extracted, validated, matched, and entered into your ERP automatically, accurately, and with a full audit trail.
Building this yourself requires custom ML, enterprise OCR, governed escalation, three-way matching, ERP integrations, and permanent audit trails. Most teams never finish it.
Let's talk about how Krista can transform your document processing today.